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Order Management

Our Customer Service teams worldwide are dedicated to providing prompt and efficient support to our customers and setting the standard for world class service.

You can contact the Customer Service Teams indicated below to request a quote, to set up contracts, to place an order, or request status on an existing order.

In countries where Cepheid's products are sold through a distributor [link], your request will be routed to the appropriate Cepheid partner for follow up locally.

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GHX Providers & Buyers

If you are a current GHX Provider/Buyer please register to be a trading partner with Cepheid today. Until your account is registered as a GHX/EDI integrated live trading partner with Cepheid, please email all future orders to

***PDF format is preferred

Want to become a GHX Provider/Buyer?

For more information about becoming a GHX Provider/Buyer, please visit the GHX website.

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